How Accent Neutralisation works and use in BPO's?

If you are preparing for BPO jobs then accent neutralisation is the main task for you to take this opportunity in the field of BPO or Business Process Outsourcing. After searching on Internet how to be good in accent neutralisation, I found a good article which I want to share with you. It is really works.

If you have to work for the Americans or British, do you need to speak like them too? No, this is a myth that you need to get rid of at the earliest. Many people get into these jobs with this notion and cause damage to their organization's reputation. There have been serious complaints from clients about call center employees trying to ape their pronunciation in a miserable way. Hindi and other regional languages are very different from English in the way they are spoken and this has an effect on the way we speak English. So, it is more important to nullify the mother tongue influence than to copy their accent. As long as you are able to neutralize your accent to enable the client understand what you are saying, he will be satisfied.

How to Do:
Listen to TV channels such as BBC, CNN, Discovery etc.
TOEFL course cassettes available at book shops
Audio cassettes of Central Institute of English and Foreign Languages, Hyderabad
Follow the symbols given for pronunciation in good dictionaries.